WARRANTY

 OnSiteFX is dedicated to the creation of sustainable, eco-friendly products that last a lifetime. We strive to provide nothing but the best in quality and service. 

All OnSiteFX Products carry a 3-year limited warranty against defects in material and quality of workmanship, provided recommended cleaning and maintenance are performed. All warranties are in effect from the original date of purchase. 

Powder coated OnSiteFX products* carry a 1-year limited warranty on the finish, provided recommended cleaning and maintenance are performed. All warranties are in effect from the original date of purchase. 
*OnSiteFX provides no finish warranty on powder coated steel products.

All warranties are provided to the original purchaser and are nontransferable. Proper documentation, including the original invoice, will be required on all warranty claims. 

As each claim may be different, it will be at the manufacturer’s discretion to either fix the existing defective product, replace the existing defective product, or offer a full, or partial refund on the product less any freight fees. 

All products are designed for the specific use as they are intended, any unsanctioned use or modification to the manufacture or modification of the finish will automatically void any existing warranties. 

Warranties will be considered null and void in case of neglect, misuse, or intentional destructive use of our products.